FAULT FORM

TIP- use your smart phone to access this form then you can upload a photo of the screen and/or fault and attach it at the end.

FAULT FORM -sorry but this has to be filled out before we can help :-)

* Indicates required field

Name *

First

Last

Account name/Store *

Best contact number *

Email *

Which machine do you have? *

Serial Number (this gives us great detailed information) *

How old is the machine ? *

When did this fault start happening? *

Do you normally fix the machine yourself ? (if not who does?) *

Did anything else happen prior to this fault happening ie cleaning, pad off, out of water etc *

What Voltage and Amperage were displayed on the screen when this alert happened (important) ? *

Fault code *

Describe Fault *

Submit