Platen Motor Turn Lock
First things you need to check
Platen Motor Turn Lock means that there is a high resistance on the motor that spins the platen table.
If the error still comes up then check these
- Position the Yellow Pad holder to the left side and check whether the yellow pad holder does not spin manually by hand when you hold on to the Pad Gear ( the white plastic part ) in a fixed position ( see the attached pic ) with a tool or fingers
- If it spins freely, the Gear Pin (which is used to position Pad Gear onto the Pad Holder Shaft) is broken, and needs a replacement.