|EcoPro2, EcoSenior & EcoMaster Support||
The EcoPro is making a screeching noise.
This is caused by the platen spinning under the disc. Chances are your platen will also look a bit like this .
If it does then you should clean it. Lift it out of the machine by pulling it vertical.
Never clean the platen by dipping into water and do not use hot water.
A toothbrush is best but any small brush will do....scrub off the polish, ink or dust and add a little water to wash it away.
This allows the silicon pores to grip the disc while it is repairing.